Sales policies

Estimated shipping times

We ship from Quebec City (Quebec) Canada with Canada Post. Unless you select the $12 Package option (in Canada only), all orders are delivered by standard mail (in oversized envelope), with no tracking number.

North America: 7-10 business days
Europe: 10-15 business days

We do our best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on the shipping method you choose.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.

Returns & exchanges

We accept returns and exchanges in case of problem with the products you received. Contact us within 10 days of reception. We don’t accept cancellations, but please contact us if you have any problems with your order.

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Payment options

We accept Paypal and credit card (through Square).

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